Available for select workKnoxville, TN[email protected]

Mitchell Crow

Senior Software Consultant · Knoxville, TN

Senior software consultant with 7 years shipping production software, currently building the agentic AI tooling and engineering standards a software consultancy runs on. Depth in data and analytics platforms, healthcare claims and revenue cycle work, and domain-driven .NET on Azure, much of it built to privacy regulation. U.S. Navy veteran, used to gathering requirements directly from business stakeholders and turning open-ended operational problems into systems that hold up under regulation.

Now

I build the agentic AI development platform and engineering standards a software consultancy runs on, and deliver production systems for its clients.

Shipping production software since
2019 · 7 years
Agent skills in the internal AI platform
28
Rows of claims and revenue data maintained
76M+
Retail locations consolidated into one data lake
2,700+

Where I go deep

  • Agentic AI tooling and automated engineering standards
  • Data and analytics platforms, from lake to dashboard
  • Healthcare claims and revenue cycle systems
  • Domain-driven .NET on Azure, built to privacy regulation

Before software

Eight years as a U.S. Navy hospital corpsman, including emergency treatment as a battlefield corpsman attached to the Marine Corps. I'm used to gathering requirements directly from stakeholders and turning open-ended operational problems into systems that hold up under regulation.

Experience

Five roles
2009 — present

Senior Software Consultant

Tusk SoftwareApril 2025 - Present · Knoxville, TN

Software consultancy. Owner of internal engineering standards and AI development tooling for the firm.

  • Built the internal AI development platform now used across the consultancy: a fleet of 28 task-specific agent skills covering estimation, ticket intake, code review, and test-driven development, plus 12 automated enforcement hooks.
  • Replaced the firm's written engineering standards with automated enforcement, publishing a shared ESLint package that applies house rules across every framework the team uses.
  • Built the integrations connecting internal services to Stripe, Plaid, Shopify, SendGrid, Zoho Desk, and HubSpot through REST and GraphQL APIs with webhook-driven orchestration.
  • Delivered production systems across a dozen client engagements spanning .NET, Angular, Next.js, Blazor, and Shopify, as sole developer on greenfield builds and lead contributor on enterprise platforms.
  • Gathered requirements directly from business stakeholders and turned open-ended goals into scoped systems that reached production.
  • Owned the service catalog and rate card billing domain of an enterprise .NET 9 and Blazor platform on PostgreSQL and Azure DevOps, building status transition workflows, audit logging with change comparison, and reporting exports.
  • Brought a consumer genomics portal into CCPA and GDPR compliance, automating customer data access, deletion, and legal holds across every connected system on a full audit trail.

Agentic AI Tooling · C# / .NET 9 · ASP.NET Core · Blazor WebAssembly · Angular · Next.js · TypeScript · PostgreSQL · Azure DevOps · Stripe · Plaid · Playwright

Software Consultant

ResultStackApril 2022 - March 2025 · Knoxville, TN

Software consultancy. Enterprise retail, restaurant, and manufacturing clients.

  • Consolidated sales and inventory from 2,700+ locations into a single data lake, then built the Power BI dashboards leadership uses for inventory decisions.
  • Built a custom order management system deployed to 40+ restaurant locations, integrating third-party mobile ordering and payment, kitchen routing, and staff-managed menus and promotions.
  • Digitized a machinist shop's paper production workflow as a web application, and built the foundation of an employee sales portal for nationwide rollout.

React · Angular · .NET Core · Azure · Data Lakes · Power BI

Software Engineer

TREWJune 2021 - March 2022 · Fairfield, OH

Warehouse automation and material handling systems integrator.

  • Built operator-facing Human Machine Interface (HMI) screens in Python for automated material handling equipment.
  • Built warehouse management and execution (WMS/WES) applications in Angular for multiple vendors, along with the C# and .NET Core REST APIs behind them.
  • Integrated and tested automated storage and retrieval (ASRS) and conveyor systems alongside hardware teams, and authored the work instructions that standardized team builds.

Python · Angular · C# · .NET Core · MSSQL

Application Analyst

Vortext Analytics / Covenant HealthSeptember 2019 - May 2021 · Knoxville, TN

Healthcare analytics and revenue cycle management.

  • Maintained a 400+ report analytics estate across Zoho Analytics, Crystal Reports, SSRS, and SSIS covering 76M+ rows of healthcare claims and revenue data.
  • Rebuilt the interface for a healthcare revenue recovery and denial management system used by 150+ staff, separating a monolithic MVC and Angular application into an Angular front end and API.
  • Built new claims workflows in C# and .NET using CQRS, and ran a full-stack ASP.NET Core application end to end.

Zoho Analytics · Crystal Reports · SSRS · SSIS · Angular · C# · CQRS

Hospital Corpsman

U.S. Navy ReserveOctober 2009 - October 2017 · Knoxville, TN
  • Delivered medical care to Navy personnel and their families, including emergency treatment as a battlefield corpsman attached to the Marine Corps.
  • Ran immunization programs, trained sailors and marines in first aid and preventative care, and managed medical supply and accounting operations.

Emergency Medicine · Training · Logistics

Bachelor of Science, Information Technology

Strayer University2016 - 2020

Concentration in Network Administration

Projects

Built and shipped
end to end

Alice Bell Aquatic Club

alicebellaquaticclub.com ↗

A membership and operations portal for a Knoxville-area swim club. Lets administrators manage household memberships, track dues and payments, run the event calendar, and process the new-member waitlist. Members get a self-serve view of their household, payments, and upcoming events.

The Alice Bell Aquatic Club portal: season dates, daily pool hours and club history beside an aerial photo of the pool
  • Replaced a paper-and-spreadsheet workflow with a single portal where administrators manage households, dues, events, and the membership waitlist
  • Self-serve member experience: households can sign in, view their account, see what's owed, and browse upcoming club events
  • Role-based access keeps administrator tooling separate from member-facing views, with secure sign-in for both
  • Drag-and-drop event calendar lets admins schedule and reshuffle club events without leaving the portal

React · TypeScript · Supabase · Tailwind CSS

Odyssey Money

odysseymoney.ai ↗

A personal wealth dashboard for households with money spread across multiple institutions. Links retirement and taxable accounts through Plaid, pulls balances and holdings into a single view, and shows what your portfolio actually looks like across accounts (retirement vs. taxable, allocation by account type) without having to log into five banks to find out.

The Odyssey Money landing page, showing a search panel locating a forgotten 401(k) plan by employer name
  • Pulls live account data from any of Plaid's supported institutions and presents it as one portfolio, not five separate logins
  • Computes retirement-vs-taxable allocation in real time so households can see how their money is actually balanced
  • Subscription-gated premium features (and pricing) ship independently of the core auth flow
  • Built so any user can connect, disconnect, and re-link accounts without administrator help

Next.js 16 · TypeScript · Supabase · Plaid · Stripe · Tailwind CSS · Playwright

Capabilities

AI, Automation

  • Agentic workflow design
  • Claude Code skill and hook development
  • LLM-assisted code generation and review
  • AI-assisted delivery pipelines
  • Prompt and workflow iteration
  • Automated policy enforcement

Integration

  • REST and GraphQL APIs
  • Webhook pipelines
  • Stripe
  • Plaid
  • Shopify Admin API
  • SendGrid
  • Zoho Desk
  • HubSpot
  • Event-driven design

Data, Analytics

  • Data lakes
  • Power BI
  • SSRS
  • SSIS
  • Zoho Analytics
  • Crystal Reports
  • PostgreSQL
  • MSSQL
  • SQL
  • Reporting and export pipelines

Languages, Backend

  • Python
  • C#
  • TypeScript
  • .NET 8/9/10
  • ASP.NET Core
  • Entity Framework Core
  • Domain-driven design
  • Node.js
  • REST and GraphQL APIs

Cloud, DevOps

  • Microsoft Azure (Blob Storage, Application Insights)
  • Azure DevOps
  • GitHub
  • GitHub Actions
  • CI/CD pipelines
  • Docker
  • Vercel
  • Supabase

Frontend, Testing

  • Angular
  • React
  • Next.js
  • Blazor WebAssembly
  • Astro
  • Tailwind
  • xUnit
  • Jest
  • Vitest
  • Playwright

Contact

Available for select consulting work. Tell me what you're building and I'll tell you honestly whether I'm the right fit.